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Viewing Action History
As a Reseller of Neotitans, you can view the entire Action History of all
the domain names Registered by your Customers and Sub-Resellers i.e., a
log of all the Actions that have
been performed on each domain name. This is possible through your Reseller Control
Panel, by following the steps mentioned below:
1. Login to your Control
Panel, search for the domain name and proceed to the Order Details view.
Click here to
read how >>
2. Here, you have 2 options -
-
Current Actions - This will show a list of all Pending Actions as well as any Action
performed on
the domain name within the
last 24 hours.
-
Archived Actions - This will show a list of all Completed Actions
which are more than 24 hours old.
IMPORTANTThe Current Actions and
Archived Actions buttons are accessible from both
the Domain Management Console, as well as the Order Details
Toolbar. However, there is a difference in their functions -
-
The buttons in the
Domain Management Console allow you to view the Action History
for all products and services relevant to the domain name.
-
The buttons on the Order Details
Toolbar allow you to view Action History
only for the domain name Registration service.
3. The following details would
be displayed for each Action:
-
Action Id - It is the unique Id for each Action performed in
OrderBox.
-
Order Id - This is the Order on which the Actions are being performed.
-
Description - This briefly describes the Action that was performed.
-
Status - This column shows whether the Action was successful or not.
-
Added On, Started On & Completed On - These 3 columns show the
respective dates, along with the time stamp for the Action.
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